Our team are waiting to welcome you

They say that an organization is only as good as the people within it. Which is good for us. Because we do really believe we have some of the best people around. From the welcome on reception, to the housekeepers and leisure staff, we have a strong team that are focused on our guests. They are approachable, friendly and always available to help. Many of them have been here for years and this shows in their commitment to the Waterside. But don’t just take our word for it. Come and visit us today and we will be happy to show you around.


Commercial Director

Paul oversees the entire operation of both the Hotel and Leisure Club. Paul is committed to maintaining the quality of service provided to both our Hotel and Leisure guests.


Facilities Director

Chris is responsible for the development of the facilities and operation of the Hotel & Leisure Club. Chris is committed to providing a first class facility for our hotel guests and members.


Leisure Director

Alice oversees the Leisure Club and is responsible for club development and member satisfaction. Alice is committed to providing an excellent customer experience and welcomes any feedback you may have.


Facilities Manager

As Facilities Manager, Roy is responsible for the smooth running of the facilities on a day to day basis.


Leisure Club Manager

Lee manages our leisure club, if you need any fitness tips or help in using any of our gym facilities then Lee is your man.


Hotel Revenue Manager

Faye is responsible for the Front of House team. Faye will ensure you have everything you need to enjoy your stay.


Service Manager

Ryan looks after every guest in the hotel and every member in the leisure club. If you need anything during your stay, Ryan is your man.


Service Manager

Kyle is a Service Manager here at Waterside Hotel, he's responsible for ensuring you receive a top notch service during your stay.


Membership Sales Manager

Chris is responsible for our membership sales team, if you need a membership then contact Chris who will be happy to help.



Stuart looks after our maintenance department, if its broke he will fix it and will ensure our grounds are always looking good.


Housekeeping Team Leader

Irene looks after our housekeeping team who will ensure your bed is freshly made and that your room is clean and ready for when you arrive.


Sales and Events

Rachel looks after our sales and events here at the property. Wedding coming up or maybe a birthday party? contact Rachel who will be able to help.